Workers sue employer after harassment complaint line found disconnected

According to the filing, a male co-worker directed sexually explicit remarks at female staff on a near-daily basis, pantomimed sex acts on the job, and made graphic comments in full view of supervisors. A shift lead allegedly followed women into isolated areas such as the walk-in freezer and break room in what the filing describes as sexually predatory conduct. Sexually explicit music, the filing alleges, was broadcast loudly through the restaurant every day while managers within earshot did nothing. 

But it is what allegedly happened after one employee tried to report the behavior that may hit closest to home for HR professionals. 

After the disconnected line, the employee turned to a shift lead, who allegedly told her to let it go — warning she would “probably be fired” if she pursued a complaint. She eventually reported the harassment to a manager, who helped her put a written complaint together. Days later, when she flagged another incident to that same manager, the filing alleges he grabbed a cloth pouch affixed around her waist, pulled her into a vestibule service station, trapped her against a wall, and told her that if she kept complaining it would “be on [your] head.” She was fired several hours later. 

A second employee alleges she was terminated after walking off a shift because a manager had stood directly in front of her, yelled in her face, and aggressively gestured with his hands close to her face. The third plaintiff — a male employee married to one of the other two — alleges he resigned after months of complaints to supervisors went nowhere, a departure the filing characterizes as a constructive discharge. 

All three allege they came to see the company’s written anti-harassment policy as little more than decoration — a document that existed on paper but was never meaningfully enforced, in a workplace where raising concerns was met with indifference or worse.