Worker sues Amazon for axing her after years of disability support

That lifting limit was actually less restrictive than the ten-pound cap Amazon had honored before.

The complaint alleges that through November and December 2024, the worker repeatedly asked Amazon to let her return – with lifting limits backed by support staff, breaks during prolonged standing, or reassignment to an open position. According to the filing, Amazon never sat down with her. It did not ask what tasks she could handle, propose an alternative, offer a trial run, or tell her what positions it had considered.

Amazon later told the CHRO, the complaint states, that BDL3 had no open role within her restrictions because the roles that fit “were at capacity,” and that accommodating her “would have required Amazon to create a new role.” But the filing alleges Amazon had never needed to create a new role for her before. For years, it had placed her in existing positions with existing support staff.

Then came the point the complaint hinges on. According to the filing, Amazon also told the CHRO that it treated the November 2024 request differently because her restrictions were “indefinite.” The complaint frames that plainly: because her disability was permanent, Amazon would no longer accommodate it.

On January 7, 2025, Amazon fired her. A letter dated January 8, 2025, the complaint states, “confirm[ed] that the date of involuntary termination of your employment with Amazon.com Services LLC is 01/07/2025.”