What employees really think about AI, according to new report

Improving AI adoption in workplaces

Veldran said the solution to address employees’ perception of AI is by going beyond just providing access, and also ensuring staff have the right tools and education for it.

According to the report, employers should also give employees the AI tools they want, such as:

• AI virtual assistant (88%)
• AI tools that can automate certain work tasks (86%)
• AI communication tools (83%)
• Generative AI tools (81%)
• AI chat or messaging assistant to communicate with customers (73%)

“By equipping teams with effective training and clear guidelines, organisations can empower their workforce to unlock the true, transformational impact of AI,” Veldran said.

Employers are also told to improve policies and training to prevent AI misuse, as well as be “purposeful” about the technology’s implementation and ROI measurement.

“If companies can unlock even a fraction of the unrealised potential of AI, both employees and employers stand to win,” the report said.