JPMorgan Chase banker sues, alleges every HR fix backfired

Davis-Denuzzo reported that retaliation to Kirby as well. By April 2024, she had been offered a transfer to a branch in Smyrna, Georgia, over an hour from her home, which she reluctantly accepted. 

In July 2024, HR concluded that Thompson’s conduct did in fact warrant monitoring for discrimination and retaliation. Those findings were then shared with Davis-Denuzzo’s new branch manager, Marcus Capleton. His response, according to the filing, was to issue her a verbal warning for “body language” and “aggressive tone” — and to call her “uncoachable,” the same word Thompson had used months earlier. 

The allegations build from there. Capleton allegedly changed her schedule without proper notice, gave a counterpart better clients and more support, denied her request for training on an Estate Foundation Account, and left unresolved a scheduling platform issue that cost her commissions. Davis-Denuzzo filed complaints with Employee Relations in September and October 2024. Her case was referred to the bank’s retaliation unit, which found no violation. 

She told HR in October 2024 she planned to file a charge with the Equal Employment Opportunity Commission, and did so on December 3. Capleton wrote her up on December 16. The resulting disciplinary record, she alleges, disqualified her from the bank’s mentorship program and shut down any path to advancement. The bank also allegedly looked into her private LinkedIn account and told her to remove her qualifications from her profile. 

Davis-Denuzzo was terminated on February 26, 2025. She further alleges that JPMorgan Chase interfered with her ability to collect unemployment benefits by scheduling hearings and failing to appear. JPMorgan Chase has not yet filed a response in the case.