Fired manager sues Starbucks, alleges age drove his termination

According to the filing, the manager worked for Starbucks from March 2017 until September 21, 2024, spending about five years running high-volume stores. The complaint says he opened a new location nine days after COVID-19 was declared a pandemic and maintained roughly 90% employee retention in the period that followed. 

Things changed in mid-2024. The complaint says an allegation of “gross misconduct,” described as “unwanted touching,” surfaced through store-level discussion rather than from the person it supposedly concerned. A shift supervisor who had witnessed nothing made the report. The manager alleges local leaders referred the matter to the company’s Ethics and Compliance team without substantial fact-finding first. 

This is where the case turns to how the investigation was run. The manager alleges that investigators encouraged expanding the original claim into an allegation of “grooming,” used leading questions, and falsely represented that corroborating video evidence existed in an effort to get an admission. He alleges he was later told he had been cleared of the original allegation. 

The company did not close the matter, according to the complaint. Instead, the filing says, Starbucks relied on a separate, “uncorroborated assertion of a romantic relationship” with the same person to support termination for violating its close-relationship policy. The manager denies any romantic relationship and denies any inappropriate physical contact with a subordinate. 

His central argument is about even-handedness. The manager alleges the close-relationship policy was never enforced through termination against younger managers and supervisors in his district who, he claims, engaged in similar or more serious conduct openly. He alleges one former district manager found to have violated the same policy was transferred rather than terminated.