Employers warned against workforce cuts based on AI’s potential

The move comes as they admit that AI tools required more human insight than anticipated, with some leaders saying their AI tools underperformed and did not deliver as expected.

Davenport and Srinivasan’s research found that most organisations are achieving a great deal of value (45%) or a moderate amount of value (45%) from AI tools. 

According to the report, getting the most value from AI stems from providing AI training for leadership and employees.

“Organisations that invest in both – upskilling and leadership AI fluency – see a 23-percentage-point advantage in value realisation,” the report read.

It added that workforce resistance is only a small barrier to employee adoption, as most of the workforce is waiting for “effective senior leadership” and other enablement processes.