Does anyone answer for AI errors in safety procedures?

When the unreviewed AI draft led to a serious injury, 56% blamed company leadership or the safety department (28% each). Only nine per cent blamed the employee who handled the document. The combined share for leadership and the safety department was 49% for the human-written version and 39% for the reviewed AI draft.

Nearly two-thirds (64%) agreed that blaming AI for a mistake usually means a company’s oversight is not clear enough.

Trust also depended on review. Sixty-three per cent said they would trust a safety policy less if they knew it was partly AI-written, while 78% said review by a qualified person increases trust.

“What workers distrust is the missing review. In our study, 78% said that they trust a safety document more when a qualified person reviews it, regardless if AI helps in drafting it. That should alleviate employers’ concerns,” Post said.

“Using AI to draft safety documents faster is acceptable, as long as a qualified person reviews it, and it is signed off by someone who is knowledgeable about the task and site before it’s posted to the shop floor. Reviewing the safety document makes it acceptable and shows the employer stands behind what it gives to the worker.”