AI rebounding will cost more: how employers can avoid it

“The AI doesn’t deliver, the gap becomes obvious, and the business ends up rehiring the same experts they just let go of, at a far greater cost.”

What employers get wrong about AI layoffs

Beaumont pointed out that underneath the AI rebounding trend is a “much bigger visibility problem.”

“Most organisations don’t have a reliable, objective gauge on what their workforce can do. Without that, AI adoption decisions become guesswork, which is expensive and erodes trust when it means exiting and then re-hiring the same expertise,” she said.

“Getting people decisions right is about using genuine data-driven insight into human capability, so the choices about what aspects of work to automate, and what to protect, are grounded in reliable talent intelligence rather than assumption.”

Gartner has introduced a new framework designed to help employers avoid prematurely letting go of employees due to AI.