Is your organisation at risk of ‘experience debt’ from AI?

Avoiding a fragile workforce

Cappellanti-Wolf has underscored the need for organisations to reinvest in their workforce to avoid fragility in the future.

According to the report, 40% of employees expect their bosses to give them more work if they are able to save time using AI, while 39% believe their employers will reduce headcount or slow hiring.

This is despite the respondents wanting to use the time saved from using AI tools on reducing bunout burnout and workload (64%), as well as improving work quality (51%).

“AI can help create a new productivity dividend for organisations and their employees,” said Cappellanti-Wolf in a statement.

“But leaders need to look beyond near-term efficiency and think carefully about what AI changes for workloads, career opportunities, and how people gain experience. The goal shouldn’t be to do more with less, but to reinvest some of that capacity to build a workforce that can adapt as work changes.”