One product, no leads: EEOC sues Solera for alleged disability discrimination

Those colleagues also allegedly received a specific sales territory with an existing customer base and active leads. The worker, the complaint says, got none of that. He was expected to drum up business through cold calling alone.

The exclusion allegedly went further. According to the filing, the company left the worker out of regular inside sales team meetings, cut him from team training sessions – including an in-person conference held in Texas – and held him to the same sales targets as colleagues who had access to the full product suite, territories, leads, and training.

By the summer of 2024, the worker had moved to JAWS, a commercial screen reader that uses text-to-speech to read on-screen content aloud. The company’s account executives used Salesforce as their sales and customer relationship management software. In August 2024, the complaint alleges, the worker asked the company to modify his Salesforce homepage and interface so it would work better with JAWS – specifically, by limiting unnecessary content and making screen navigation more efficient.

The company’s response, according to the EEOC, was to pull him off the job entirely.

The complaint alleges that around October 4, 2024, while the worker was still performing his account executive duties, the company told him it was placing him on unpaid leave while it considered his Salesforce accommodation request. He was allowed back around October 11, 2024, the filing states – without any accommodations in place.