Lawsuit alleges Rocket Mortgage HR botched disability accommodation at every turn

According to the suit, Isberg had disclosed four medically diagnosed conditions — POTS, Hashimoto’s disease, anxiety, and depression — and had been granted remote-work accommodations. She had also earned four promotions, was invited into the company’s Aspiring Leaders development program, and was recognized by both management and peers for exceptional performance. 

That trajectory allegedly shifted after Isberg began requesting accommodations and taking medical leave. When she returned from leave in October 2024, the suit claims most of her duties had been reassigned to a non-disabled colleague. They were never restored. Projects stopped coming. She was cut from project communications. Promotions ceased. 

Then came the resignation pressure. In May 2025, a director allegedly suggested Isberg step down due to her disabilities and serious health conditions and accept a separation package. She declined. A June 2025 meeting with HR allegedly repeated the push, and the suit claims Isberg suffered an emotional breakdown during the session. A severance offer followed right after — labeled, according to the filing, a “Career Transition Plan.” 

The FMLA process hit its own snags. When Isberg requested leave on June 26, 2025, the suit claims a senior benefits specialist denied it, citing only 1,220 accumulated work hours — while omitting hours from the prior days that would have cleared the 1,250-hour eligibility threshold. A three-day deadline to submit paperwork was also imposed, which the suit characterizes as artificial. 

When Isberg submitted a new remote-work accommodation request on August 6, 2025, the suit alleges it was never processed or denied — simply ignored. Despite follow-ups in September, HR allegedly insisted she return in person on September 15, even though her condition made driving medically unsafe.