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Inbox over in person: Why GenZ employees prefer email
Despite this, the report found that more than half of Gen Z (53%) feel stressed out over emails, with the report attributing it to an overflowing inbox.
Another cause of stress may be the formality of emails, with 57% saying they don’t know how formal they should be. Others said they don’t know:
- When to follow up (51%)
- Whether to CC or BCC someone (26%)
- How to quickly respond (18%)
- Whether to use emojis (14%)
“Many Gen Zers wonder how formal they should be in emails and avoid abbreviations because they worry about sounding unprofessional,” said Liviu Tanase, founder and CEO of ZeroBounce, in a statement.
“We didn’t expect a generation known for casual texts and DMs to stress so much over emails, but it’s a reality – even among some of our own Gen Zers here at ZeroBounce.”
The report also found that email makes 92% of the respondents feel less productive, including 10% who said they feel always less productive and 39% who said they feel sometimes.
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