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Office space utilisation emerges as top driver for hybrid programmes

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“Utilisation data is key to unlocking the value in an organisation’s hybrid programme, and we are seeing companies reach for technology more frequently to inform how to best use their space, and leverage occupancy data to do so more dynamically and intelligently,” said Neil Murray, CEO, Work Dynamics at JLL, in a statement.

According to the report, 97% of employers are now using badge swipe data to monitor office utilisation, a major increase from the 36% seven years ago.

Source: JLL’s Global Occupancy Planning Benchmarking Report 2024

“Companies are shifting away from visual observations overall, with 36% of organisations reporting visual observations for utilisation tracking, down from 75% in 2017,” the report read.

Murray underscored that there is “no one-size-fits-all approach to occupancy planning in a hybrid workplace,” with the report stressing that technology could serve as a crucial guide for more holistic occupancy management.

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