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‘It was a difficult transition – I think every HR person can attest to that’

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‘This is our new normal’

Now, Burns & Wilcox is back to working in a hybrid model – with employees having three in-office days and two WFH.

“It was a difficult transition – I think every HR person can attest to that,” she says.

“You have that bell curve of the early adopters who were chomping at the bit to get back in the office, and then you have folks on the other end of the spectrum that were saying ‘I’m never leaving my house again’. What we found is we have a lot of people in that middle ground where they love the flexibility of being able to work at home, to be with their family, to be able to pick up their kids from school, but they’re also craving interactions with their colleagues and business partners within the confines of our offices.”

This seems to be a recurring theme across the board – employees crave that flexibility but don’t want to fully relent the in-person collaboration time. According to data from Intuition, 63% of high-growth businesses use hybrid work models – and there’s a generational disconnect when it comes to preferred working models. While 74% of Gen Zers want more face to face collaboration time, that number sits at just 66% for Gen Xers and Baby Boomers.

Chiodo tells HRD they’ve found a happy medium, and they’re happy with their hybrid working structure.

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