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HR leaders struggle to enforce office return amid workforce pushback

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The challenge for HR leaders

Wende Smith, Sr. Director of People Operations at BambooHR, warned that when leaders aren’t aligned over RTO mandates, it creates a disconnect throughout the organisation.

“Executives aren’t immune to the discomfort of policy tension — they’re often feeling it while trying to lead through it,” Smith said in a statement. “HR can play a key role in helping companies define what success looks like in this new era of work.”

According to BambooHR, some of the steps that HR leaders can take include:

  • Help leaders adapt to new policies
  • Improve the office environment
  • Shift the focus from where work is done to how effectively it is completed
  • Ensure RTO policies are equitable and inclusive

It also called for a focus on flexibility by offering hybrid work models to allow employees to choose the work environment that best suits their needs.

“A one-size-fits-all approach will always leave some individuals with unmet needs, which is why it’s more effective for work mode policies to be determined by individual departments,” Smith said.

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