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EU agrees to ‘revolutionary’ directive to improve gig workers’ conditions

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Transparency, human oversight

The rules also expand how much information workers and their representatives get when it comes to how algorithms affect their work, according to the EU.

Under the rules, workers and their representatives should also have access to information over how their behaviour affects decisions made by automated systems.

In relation to automation, the rules also prohibit platforms from dismissing or suspending gig workers without human oversight.

“Platforms will be also obliged to assess the impact of decisions taken or supported by automated monitoring and decision-making systems on working conditions, health and safety, and fundamental rights,” the EU said in its statement.

The new rules will need to be formally adopted by both Parliament and Council to enter into force. Member states will have two years to incorporate the directive into national law.

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