Employees don’t want AI agents as managers, report finds

Boosting trust in AI agents

In order to strengthen employees’ trust in AI agents, the report suggested implementing training that will empower employees to understand when and how to use AI.

“Our research reveals a clear correlation: exposure to AI agents significantly increases trust,” the report said.

“The percentage of people who trust their organisation to use agents responsibly rises significantly with increased adoption maturity.”

It also underscored that AI agent implementation should not undermine employee experience by ensuring that these tools are deployed strategically.

“Building trust means being intentional in how AI is used and keeping people at the centre of every decision,” said Kathy Pham, vice president, AI, Workday, in a statement.