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Airbnb CEO: How leader visibility can reduce employee anxiety through layoffs

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“We used to refer to ourselves as a family, and then we did have to fire people or they’d have to leave the company and yeah, you don’t fire members of your family,” he said. “Ultimately, I write what I feel and I felt this sense of protecting people, even people that were leaving, that they weren’t totally leaving Airbnb in every sense of the word.”

“I mean, they were leaving with equity. They were leaving with everything on their resume, like we created an alumni network. We have a very, by the way, robust alumni network, which is very unusual for a company. There’s a bond that’s extremely deep.”

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