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AI in hiring undermines jobseekers’ trust, report finds

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Another poll from the organisation also found that six per cent of jobseekers had committed interview fraud, where they either posed as someone else or had someone else pose as them in an interview.

“Employers are increasingly concerned about candidate fraud, which creates cybersecurity risks that can be far more serious than making a bad hire,” Kohn said.

What can HR leaders do?

Addressing the lack of trust between employers and jobseekers requires organisations to set clear expectations and communicate hiring standards, according to Gartner.

“Employers should explain to candidates how they define acceptable use of AI and emphasise their fraud detection efforts, including the legal consequences if fraudulent behaviour is detected,” Gartner advised.

To avoid being duped by jobseekers, employers are also advised to implement anti-cheating safeguards, such as conducting in-person interviews.

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